How Quality Repair works

Something breaks at home and you need a pro you can trust, not a list of random contractors fighting for your phone number. Quality Repair connects homeowners with vetted local repair professionals through a simple, transparent process.

Step 1: Tell us what broke

Choose your repair category, pick your city from our launch metros, and describe the issue. Add your contact info so a pro can reach you. The form takes about two minutes. Your ZIP is optional but helps your pro find your neighborhood faster.

Step 2: We match one vetted local pro

We use your city and repair type to find a qualified pro who serves your area. Every pro on our platform goes through a vetting review before approval. We check business credentials, licensing where required, and insurance information. One matched pro gets your request, not a blast to ten strangers.

Step 3: They contact you directly

Your matched pro calls or texts you to discuss the problem and schedule a visit if needed. You talk pricing with them directly before any work starts. We do not mark up your repair bill. Pros pay us a fee when we send them a qualified lead. That is how we keep the service free for homeowners.

Why only one pro contacts you

Most lead sites sell your information to multiple contractors. You get five calls in an hour from people you never researched. We think that creates stress, not trust. Quality Repair sends your request to one vetted pro in your city who handles your type of repair. You know who is calling. They know you are expecting them. If the match is not right, you are never obligated to proceed.

Track your request

After submitting, you get a private status page link. No login required. The page shows when you are matched and updates as your request moves forward.

What it costs you

Requesting a match is free. Always. You pay the repair pro for their work, not us. Our business model is straightforward: homeowners request help for free, pros pay us when we connect them with a real job in their service area.